PROTECTIVE AND TACTICAL EQUIPMENTS KENYA SHIPPING POLICY

Thank you for choosing Protective and Tactical Equipments Kenya Trading as 7outdoor-Lordes 

At 7outdoor-Lordes, we aim to deliver your orders in a timely and efficient manner. Below are the details regarding our shipping process:

Shipping Methods:

We offer the following shipping options:

1. Standard Shipping: Estimated delivery within 3  business days.

2. Expedited Shipping: Estimated delivery within 1 business days.

3. Overnight Shipping: Orders placed before 6pm will be delivered the next business day.

4. International Shipping: Delivery times vary by destination.

Shipping Rates:

1. Domestic Shipping:

Within Nairobi:

 - Rates vary depending on the Location. Shipping cost will be calculated and displayed at the checkout.

Outside Nairobi-

   - Standard Shipping: ksh 300 or Free for Orders Over ksh 35,000

2. International Shipping:

   - Rates vary depending on the destination. Shipping costs will be calculated and displayed at checkout.

Order Processing Time:

- Orders are processed and shipped within 2 business days (excluding weekends and holidays).

- For expedited or overnight shipping, orders placed before 6pm will be processed the same day.

- You will receive a confirmation email with tracking information once your order has shipped.

Shipping Restrictions:

- We currently ship to addresses within Kenya and to all Countries within Africa.

- International shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.

Tracking Your Order:

- Once your order has been shipped, you will receive an email with tracking information. You can use this information to monitor the status and expected delivery date of your package.

Delivery Issues:

- If your package is delayed during transit, please contact our customer service team at +254 702887106 for assistance.

- If your order arrives damaged, please notify us within 7 days of receipt for assistance.

Order Changes and Cancellations:

- If you need to change or cancel your order, please contact us at +254 702887106 as soon as possible. Once an order has been shipped, we cannot make changes or cancel it.

International Shipping Terms:

- Customs, Duties, and Taxes: International orders may be subject to import duties and taxes once the shipment reaches your country. You are responsible for any additional charges for customs clearance. Protective and Tactical Equipments Kenya has no control over these charges and cannot predict what they may be.

- Customs Delays: Please note that international shipments may be delayed due to customs processing. Delivery times provided are estimates and do not account for potential customs delays.

For any questions regarding shipping, please contact us at +254 702887106. We are happy to assist you.