Terms and Conditions

1. Introduction
Welcome to 7 Outdoor Lordes, a brand of PROTECTIVE AND TACTICAL EQUIPMENTS KENYA. These Terms and Conditions govern your use of our website and services. By accessing our site or purchasing our products, you agree to these terms. Please read them carefully.

2. Product Information
We aim to provide accurate product descriptions, images, and prices. However, product details may vary slightly, and we reserve the right to update prices and product information without notice.

3. Orders and Payments
All orders placed through our website are subject to acceptance. Upon placing an order, you will receive a confirmation email detailing your purchase. Payments are processed securely, and we accept major credit/debit cards and mobile money transfers. Prices include applicable taxes.

4. Shipping Policy
Our Shipping Policy outlines the delivery process. We strive to deliver your products promptly, though shipping times may vary based on location and product availability. Please review our full Shipping Policy for detailed information. Any customs duties or taxes applied to international shipments are the responsibility of the customer.

5. Return Policy
We offer a 7-day return policy for products that are in their original condition and packaging. Certain items, such as custom orders and perishable goods, may not be eligible for return. The customer is responsible for return shipping fees. Please review our full Return Policy for further information.

6. Exchange Policy
If you wish to exchange a product, it must be returned within 30 days of purchase in unused and original condition with the original receipt. Some items, including sale items, accessories, and custom products, are not eligible for exchange. Please refer to our full Exchange Policy for more details.

7. Warranty
Our warranty policy is aligned with our Exchange Policy. Warranty claims must be made within 30 days of purchase and adhere to the exchange guidelines: items must be unused, in original packaging, and accompanied by the original receipt. Warranty does not apply to sale items, accessories, or customized products. The customer is responsible for return shipping costs. For further details, please refer to our exchange policy.

8. Limitation of Liability
PROTECTIVE AND TACTICAL EQUIPMENTS KENYA is not liable for any direct or indirect damages arising from the use or misuse of our products. We do not assume responsibility for accidents, injuries, or damages resulting from improper use of our equipment.

9. Privacy Policy
Your privacy is important to us. We handle all personal information in accordance with our [Privacy Policy](link to privacy policy). By using our website, you consent to the collection and use of your data as outlined in the policy.

10. Dispute Resolution
Any disputes arising from these Terms and Conditions or your use of our website will be governed by the laws of Kenya. In the event of a dispute, parties agree to resolve the matter amicably or through arbitration.

11. Amendments
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our website. Your continued use of our services constitutes acceptance of the updated terms.

12. Contact Us
For any inquiries or concerns, please reach out to us at:

• Address: No 507, 5th Flr, HH Towers, Moi Avenue & Kenyatta Avenue intersection, direct opposite Naivas
• Phone: +254 702 887 106
• Email: info@7outdoorlordes.com